Integrations - RemoteLock

Integration Set-Ups

RemoteLock

Selecting “Connect RemoteLock” will take you to sign in to your RemoteLock account. From there you will approve Golf 918’s access to your RemoteLock devices. 

Then go to “Details” -> “Edit” -> “Hours” and open each day’s hours and check the RemoteLock box. Do the same in each Membership tier if they have hours that differ from the overall facility hours. 

Finally, go to “Bays” and open each bay. Select your desired RemoteLock device from the Assigned RemoteLock Device drop down. 

Once these steps are completed your RemoteLock integration is ready and each booking that should generate a RemoteLock code will upon booking.

You can return to the “Integrations” page and adjust the time frames before and after the booking that the code is active for.

Support

RemoteLock

[e-mail]

Call: [phone]

Monday - Friday: 7AM-7PM MST

Saturday: 9AM-5PM MST

Submit a Support Ticket Here

This article can help if you are experiencing issues such as:

• Trouble setting up RemoteLock
• RemoteLock not connecting to Golf 918
• RemoteLock integration not working
• Error during RemoteLock set up
• RemoteLock not syncing or updating
• Can't link RemoteLock account
• RemoteLock access not triggering in the system
• RemoteLock door code not sending 

If you are trying to connect RemoteLock for the first time or fix a setup problem, follow the steps above before contacting support.