Dashboard Navigation

Select your facility from the list in the “Facilities” tab and enter the “Facility Dashboard”. The Facility Dashboard displays Facility-Specific reporting data.  

Reports

Displays all reports currently available in the software with detailed filtering available in each individual report. 

Bookings 

In the Booking Calendar you can view bookings in a daily or monthly calendar view. Easily add bookings or events with the “Create Booking/Event” button in the upper right.

Select a booking to open “Booking Details” where you can edit the booking time, manage payment if the booking is unpaid, extend the booking and view any changes made to the booking. This is also where Booking-Specific TruGolf controls are located when the integration is enabled. 

Details

The Details tab contains an overview of all configured facility rules. 

By following the POS Link you open the POS system for Food, Beverage and Retail sales. 

By following the Embed Link button you open a new page which contains your live booking system. In the browser page that is opened, copy the URL and paste into an iFrame or Embed widget in your web builder to properly embed the booking page. 

By selecting the Edit button you will be able to finalize the set up for your facility. 

Bays / Bay Management

All bays and bay-specific controls are located in the Bays tab. Add additional bays by selecting “Add Bay” in the upper right corner. Click on a bay name to open bay-specific settings.

Bay settings include bay-specific availability hours and/or pricing, player numbers, the ability to edit a bay description, as well as bay-specific integration management. 

Memberships

Here is where you can configure and manage all membership tiers. 

POS

All Point-of-Sale menus, products, pricing, and settings are configured in the POS tab. 

Passes

Easily create purchasable “Time Credit” passes in the Passes tab by selecting the “+ New” button in the upper right corner. 

Golf 918 computes credits as 1 credit = 1 minute of play. You can offer these promotionally, at a discounted/incentivized rate, or at your usual facility rate. Credits are also available in the Customers tab and as an automated perk in Memberships.

Discount Codes

There are a few ways to create discount codes. From this main view you can enable/disable codes and see a brief overview of usage and rules.

Select the code name or “+ New” to edit an existing code or create a new one.

Fixed Rate Discount Codes

Select “Fixed Amount Discount” from the “Discount Type” drop down.

Enter the amount and select which purchase types the discount is applicable to.

Usage rules include the number of times it can be used in general, the number of times it can be used per user, or if it expires on a certain date. This is the same across all discount code types.

Credit-Based Discount Codes

You can create discount codes that instead of giving a monetary valued discount they apply credits to the user’s account. Do this by selecting a “Fixed Amount Discount” and then select the currency to open the drop down and switch it from a monetary based discount to a credit-based discount. Be mindful of credit values.

Percentage Discount

Select “Percentage Discount” from the “Discount Type” drop down. 

Enter the discount amount. 

Employees

There are three roles that can be assigned to an employee. To add employees to the facility, select the “+ New” button in the upper right corner. One contact method is required to add them to your facility. Alternatively, you can have one login for all staff at the “Location Staff” level - this will not track who creates what changes in the “Audits” function, however. 

Location Owner: Full access to all functions and features, all actions both creative and destructive. 

Location Admin: Access to all reports and information, limited destructive ability.

Location Staff: No destructive capabilities. Able to create and check-in bookings. Unable to edit course settings or view reports. 

Integrations 

Configure and adjust all integrations here. Available integrations include

RemoteLock: Automated locking system for unmanned facilities or hours. Codes are released and activated based on bookings.

Quickbooks: Sync financial reports to Quickbooks for better financial management.

CloudPrint: Paper printing solution for receipts.

GiftUp: Gift card management integration. 

TruGolf: TruGolf simulator integration for simplified game management.

Payment Processing: Stripe or PayArc for integrated payment processing. 

If you are interested in any of the above integrations and would like them enabled if they aren’t currently contact [e-mail] 

Legal 

Allows disclaimers to be added for general bookings as well as membership purchases. Booking Disclaimer will appear as a checkbox and is a requirement before entering the checkout process when making bookings if enabled. Membership Disclaimer is the same but is required when a customer first purchases their membership. 

Customers

Customer management includes every customer that has ever made a booking or entered their name and one piece of contact information in your booking page. You can select the customer’s name to open their profile and view their booking history as well as add notes to their customer profile for internal purposes.

By selecting the membership column you can manually assign memberships and their pricing to your customers or staff.

You can assign free memberships from this area as well as select activation dates and either manually enter credit card information to be stored on file (can be used to pay in POS as well) or you can notify the customer of required payment and they will add a card on file for recurring payments.

By selecting the Time Credits column you can manually add or remove credits. Can be used to smooth over a bumpy guest experience or in the event of power outages and other circumstances as an alternative or in addition to refunding the booking.

Notifications

The Notifications tab outlines every notification that is automated with your subscription. 

Select the “Edit” button to open the notification settings and add yourself as a cc on any notifications you want to be aware of. Ex. Booking Confirmations, Membership Confirmations, Booking Cancellations.